Terms of service

This website is operated by Silvieve. Throughout the site, the terms “we”, “us” and “our” refer to Silvieve. Silvieve offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to Indian copyright laws).

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) adaptations to conform to technical requirements. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. Any reliance on the material on this site is at your own risk.

We may update the site from time to time but are under no obligation to update information except as required by Indian law.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Some products or services may be available exclusively online through the website. These may have limited quantities and are subject to return or exchange only in accordance with our Return & Refund Policy.

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display of any color will be accurate.

We reserve the right to limit the sales of our products or Services to any person, region, or jurisdiction.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us. We may limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information. You agree to update your account details promptly so that we can complete your transactions.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without any warranties or liability. Any use of third-party tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services may include third-party materials. We are not responsible for examining or evaluating third-party content or websites and will not have any liability for them.

SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you send us comments, suggestions, or creative ideas, you agree that we may use them without restriction.
You are solely responsible for your comments and their accuracy. We take no responsibility for comments posted by you or third parties.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if necessary.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site for:

  • unlawful purposes
  • violating intellectual property rights
  • harassment, abuse, discrimination, or defamation
  • uploading viruses or malicious code
  • collecting personal information of others
  • spamming, scraping, or phishing
  • interfering with security features

Violation of these terms may result in termination of service.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Our products and services are provided “as is” and “as available” without any warranties, except those expressly stated on product pages.

In no case shall Silvieve, its directors, employees, or affiliates be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our services or products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Silvieve, its directors, employees, and affiliates from any claim, demand, or liability arising from your breach of these Terms or violation of any law.

SECTION 15 – SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 16 – TERMINATION

These Terms remain in effect until terminated by either you or us. We may terminate this agreement without notice if you fail to comply with any provision.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with our Privacy Policy and other policies posted on our site, constitute the entire agreement between you and us.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of India.
Disputes, if any, shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat, India.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or change these Terms. Continued use of our website constitutes acceptance of any changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

Silvieve
📧 Email: support@silvieve.com
📞 Phone: +91 6351087236
🏢 Address: Ground Floor, Showroom no. 9, The Capital 2, Science City Road, Ugati Lake Avenue, Sola, Ahmedabad – 380060, Gujarat, India